Cyber Helper operates this website, which provides security awareness videos.

At Cyber Helper, we care about your personal data.

Please read carefully this Privacy Policy.

1. Name and contact details of the person responsible

Cyber Helper handles all data processing procedures (e.g. collection, processing, and transmission) in accordance with the GDPR provisions. The following statement gives you an overview of what kind of data is collected, how it is used and passed on, what security measures Cyber Helper takes to protect your data, and how you can exercise your rights.

Cyber Helper operates the www.cyberhelper.com.au website, which provides security awareness videos.

This page is used to inform website visitors about our policies with regards to the collection, use, and disclosure of Personal Information for the users of our Service.

By using our Service, you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at https://www.cyberhelper.com.au/terms/ unless otherwise defined in this Privacy Policy.

 If you – as the person concerned – have any questions regarding the data protection policy or your rights, please contact the data protection officer at

Data protection officer
Cyber Helper Pty Ltd
info@cyberhelper.com.au

2. Collection, Use and storage of Personal Data

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to, your name, email, and phone number. The information that we collect will be used to contact or identify you.

When visiting the Cyber Helper website, you transmit data to our web server via your Internet browser (for technical reasons). The following data is recorded during a running connection for communication between your Internet browser and our web server:

Date and time of the request
Name of the requested file
Page from which the file was requested
Access status (file transferred, file not found, etc.)
Web browser and operating system used
The complete IP address of the requesting computer
Transferred data volume

For reasons of technical security, in particular, to prevent attempts to attack our web server, this data is temporarily stored by us. It is not possible for us to draw conclusions about individual persons on the basis of this data.
The legal basis of the storage is article 6 of the GDPR.

Further personal information is only collected if you provide it voluntarily, for example as part of an inquiry or registration. Depending on the area concerned, Cyber Helper may use the personal data you provide to answer your inquiries, to process your order, and for the purpose of technical administration of the websites

3. Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

4. Cookies

Cookies are files with small amounts of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Pursuant to recitals 47 and 48 and Article 6 of GDPR, Cyber Helper creates user profiles for purposes of advertising, market research, or for the demand-oriented design of the Cyber Helper website, provided the user does not object to this. Their possibility of objection is described in the individual technical measures.

• •  Use of cookies
    Cookies are used for behavioral targeting on our website. These are text files by means of which data containing usage information (websites visited, number of visits, visiting times, length of stay on individual pages, etc.), i.e. usage profiles, are stored on your hard disk. These user profiles are anonymized and evaluated in a technical (statistical) evaluation procedure, in order to enable a selection related to the interests of the respective user when Internet advertising (e.g. banners) are uploaded to other websites. In no case personal data such as name, address, e-mail address are stored in the cookies.

• • Behavioural Advertising
    The IP address is collected directly from the service provider of behavioral targeting – on the Cyber Helper website but only stored and further processed there either in shortened or encrypted form (i.e. replaced by another sequence of numbers that does not allow any conclusions about the original IP number sequence and cannot be traced back again). Cyber Helper also offers advertising for websites of other providers and uses its targeting systems to select the collected data for the purpose of user-oriented advertising.

You can also object to the anonymous analysis of your surfing behavior.

You can also use your browser settings to prevent cookies from being saved.

5. Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

6. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

• • General technical and organizational measures:
    Cyber Helper has taken a variety of security measures to adequately protect personal information. All data stored at Cyber Helper is protected by physical and technical measures as well as procedural measures that restrict access to the information to specially authorized persons in accordance with this data protection declaration. The Cyber Helper websites are located behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific task will have access to personal information. These employees are trained in security and privacy practices and will keep your information confidential.

• • Secure data transmission
    The transmission of your personal data within the framework of an order process in the online shop is encrypted using the industry-standard Secure Socket Layer (“SSL”) technology (SSL encryption version 3).

7. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites, more helpful hints. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services

8. Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

9. Your rights

• • Information
    You have the right to be informed at any time about the data stored concerning your person, its origin, and recipient as well as the purpose of data processing. Please contact the Cyber Helper data protection officer.

• • Objection (market research)
    You can object to the future processing of the data concerning you in accordance with Art. 21 GDPR at any time. The objection may be made in particular against processing for direct marketing purposes. Please send a short e-mail to info@cyberhelper.com.au (no reason required).

• • Withdrawal of consent (e.g. newsletter dispatch)
    You can withdraw your consent to the use of your personal data by Cyber Helper, for example for sending you the Cyber Helper newsletter, at any time. If you wish to withdraw your consent to receive the newsletter, please click on the link “Unsubscribe newsletter” in one of the received newsletter e-mails at the very bottom. In all other cases, please contact the DPO at info@cyberhelper.com.au

• • Your other rights
    You have the right to correct or delete or to limit the processing of your personal data, a right of objection to future processing, and a right to data transferability.

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or the place of suspected infringement, if you consider that the processing of personal data concerning you is contrary to data protection rules.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. The changes are effective immediately after they are posted on this page.

11. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@cyberhelper.com.au